Belimo Support Center

Topics

Technical Support

USA/LATIN AMERICA

800-543-9038 technicalsupport@us.belimo.com

CANADA

866-805-7089 technicalsupport@ca.belimo.com

BRAZIL

+55 11 3643 5656 suportetecnico@br.belimo.com

Documentation

MFT (Tech Docs)

Standards Compliance

PGPL

Installation

Wiring

2D & 3D Drawings

Master

Where can I find 2D or 3D CAD models of your products?
CAD drawing files along with technical documentation, submittal data sheets and installation instructions can be found in the product documentation Read more...
How do I wire my actuator?
To find wiring diagrams for actuators and control valves follow the link for the Wiring for Damper Actuators and Control Valves guide. Wiring diagrams are Read more...
I want to reprogram my MFT actuator. What equipment & instructions do I need?
There are two ways off programming an MFT actuator.  You can use the ZTH US handheld device and using one of the provided cables you can connect to Read more...
Are there issues installing stainless steel body valves in a carbon steel piping system?
The Engineer of Record should make decisions regarding valve and pipe material compatibility and the application of dielectric unions.  The Read more...
Can a –SR or MFT modulating actuator be field wired for On/Off or 2-position control?
All of the -SR and -MFT models (when programmed to 2-10 or 0-10 VDC) (with the exception of the SY, PR, and PKR Series) can be wired for On/Off or 2- Read more...
What is the flow pattern and correct piping for a CCV?
Two and 3-way CCV's  have the characterizing disc on the A port.  The B port is also characterized on 3-way CCV's.  Three-way Read more...
Can I mount my actuator up-side-down?
Actuator can be mounted in any orientation when mounted onto a damper. When an actuator is mounted on a valve the actuator should not be mounted below Read more...
How can I update my PC-TOOL software?
The latest update to PC-TOOL, our MFT programming software, can be found under the Multi-Function Technology tab on most of our actuator webpages. For PC- Read more...
How many times can I cycle my actuator?
Belimo verifies the design endurance of all actuators with test equipment. Belimo designs this test equipment for the specific purpose of performing both Read more...
What do U & Y stand for on my wiring diagram?
Letter Y is used to designate the control input to our actuators.  On most actuators there will only be a single Y input but many Multi-Function Read more...
Do you have linkage installation instructions for 3-way butterfly valve and SY actuator?
Reference butterfly valve technical document to find installation instructions, actuator wiring, and troubleshooting information.  To install 3-way, Read more...
What supply voltage can I use on my actuator?
Belimo makes a wide range of actuators that operate with 24, 120, or 240 volt supply.  Universal power actuators like AFBUP accept voltages from Read more...
How do I set up my Cambridgeport or Carrier economizer?
Click here for installation videos and documentation. For technical support questions that may arise regarding the Belimo Zip Read more...
How can I find what control signal my MFT actuator is programmed for?
You can determine MFT actuator factory programed parameters (control signal, feedback signal, running time, etc.) by: Contact Customer Service or Tech Read more...
Do Belimo actuators and valves qualify under Buy American act?
”Buy American” compliance does not mean “Made in America.” Contact your Belimo Sales Professional to obtain a letter of compliance Read more...
Where can I find more information on your Multi-Function Technology (MFT) actuators?
There is a Multi-Function Technology tab on most of our actuator webpages. Under this tab you will find resources such as technical documentation, Read more...
Where can I find the PGPL?
The Product Guide and Price List (PGPL) can be downloaded from www.belimo.us or a hardcopy can be sent by mail. To download a PGPL click here. To request Read more...
Can the MFT actuators accomplish floating point control? Or do I need an actuator that specifically does floating point like the LMB24-3-P10-T?
Most MFT models can be programmed for Floating control.  This is common when a feedback signal or future field program changes are desired.  Read more...
Where can I get RoHs declaration documentation on your valves and actuators?
Although the actuators produced by Belimo do not generally need to comply with the requirements of EU Directive 2002/95/EC, we do, nevertheless, take all Read more...
What are the most important code issues for Fire & Smoke actuator replacement?
All codes require life safety systems to be in working order and defects to be corrected. Interpretations on the details vary within different Read more...
Is Belimo ISO certified?
Yes!  Please find attached our new ISO certificate valid until 25-Feb. 2019. The big change for the Americas is the addition of 14001:2004 Read more...
How do I specify Belimo fire and smoke actuators?
The Belimo specification is on the website. See the links below. Fire & Smoke Consultant Specification Belimo Fire & Smoke Three (3) & Eleven ( Read more...
How do I replace a drive board on an SY actuator?
Under certain warranty situations Belimo may elect to change out a failed SY drive board in the field rather than replace the entire actuator.  If a Read more...
Is there maintenance for motorized fire & smoke dampers?
There is no maintenance required. No cycling of the actuator is required although dampers should be tested per local codes. Refer to the below schedule of Read more...
Where can I get product pricing, documentation, technical datasheets, or installation instructions?
Specific product information and pricing can be accessed by clicking the magnifying glass icon on nearly every webpage.  This opens the search Read more...
What accessories work with an FSNF Series fire & smoke actuator?
Classic style NF/AF accessories should be used for the FSNF Series fire and smoke actuators.  These include the following non-direct coupled products: Read more...
How do I update my standard control valve and actuator specification?
Reference the Belimo Master Format specifications found on http://www.belimo.us   Read more...
What is the flow pattern and correct piping for your flanged globe valves?
Globe valves are flow direction specific and have visual arrows on the valve body indicating an inlet or outlet port. Two-way valves have a Read more...
What is the flow pattern and correct piping for a threaded globe valve?
Globe valves are flow direction specific and have visual arrows on the valve body indicating an inlet or outlet port. Two-way valves have a Read more...
Do the -S version of the F&S actuators meet code requirements for damper position monitoring?
Yes with three provisos. They must be UL555S listed with the damper manufacturer. Any field mounting requires an exception from the AHJ.The wiring must be Read more...
How do TAB professionals verify flow when encountering Belimo PI valves?
Belimo offers multiple ways to verify flow if a flow orifice device is not present. When encountering Belimo Pressure Independent Characterized Control Read more...
Can I have an Energy Valve factory configured for items not shown in the PGPL?
Refer to the Energy Valve Technical Documentation  to view factory configurable settings detailed in the "Set Up Options" page, and field Read more...
Are SY actuators rated for ASTM B117 Salt Spray Test?
Belimo SY actuators are certified to Corrosion Resistance:  CSA C22.2 No. 94-M91, Cl 6.12.2 This test is similar to the ASTM B117 with the Read more...